Terms and Conditions pg168 — Complete Guide to Member Rights and Responsibilities

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the pg168 platform, including the website, mobile app, and all services provided by pg168. This document takes effect immediately upon completion of your account registration or upon accessing any part of our platform.

By using the PG168 platform, you acknowledge that you have read and fully understood these Terms. If you do not agree with any part of these Terms, you must immediately stop using the PG168 platform and contact our support team to close your account if applicable.

Pg168 reserves the right to change, add to, or update these Terms at any time without prior notice. The latest version of the Terms will always be available on this page along with the most recent update date. Continued use of the platform after any changes take effect constitutes your acceptance of the updated Terms.

02 Member Eligibility

To register and use pg168 services, you must meet all of the following eligibility requirements without exception:

• Aged at least 18 years of age or the minimum age required by law in your jurisdiction, whichever is higher.
• Have full legal capacity to enter into binding agreements and use the platform's services within your jurisdiction.
• Not a resident or citizen of any country or territory where the use of PG168 services is prohibited, restricted, or requires a special licence.
• Not having any other pg168 account that is currently active, suspended, or forcibly closed. Each individual is only permitted to hold one account only.
• Not acting on behalf of another person or third party during registration or while using the platform.

03 Registration and Account Management

During the registration process, you are required to provide accurate, complete, and up-to-date information. pg168 follows a strict KYC (Know Your Customer) process to ensure the safety of all members and the integrity of the platform.

Information required during registration includes your full name, date of birth, a valid mobile number, and an active email address. pg168 reserves the right to request additional verification documents such as a national ID or passport at any time, particularly before processing your first withdrawal.

• One account per individual: Each individual may only hold one pg168 account. Owning multiple accounts is a serious violation of these Terms.
• Password security: You are solely responsible for keeping your password and login credentials confidential. PG168 will never ask for your password via email or live chat.
• Suspicious account activity: Please notify our support team immediately if you notice any unauthorised activity on your account.
• Latest update: You are responsible for ensuring all your profile information remains accurate and up to date, especially your phone number and payment details.

Pg168 uses 256-bit SSL encryption to protect all data transmitted through our platform. Two-factor authentication (2FA) is also available and strongly encouraged for additional account security.

04 Deposits, Withdrawals and Payments

Pg168 supports a variety of popular payment methods in Malaysia for the convenience of our members. All financial transactions are processed through secure, verified channels.

Supported payment methods include: FPX, Maybank2U, CIMB Clicks, Hong Leong Connect, RHB Now, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All payment methods are subject to minimum and maximum limits, which may vary based on your account and VIP tier.

Pg168 reserves the right to suspend or decline withdrawals if suspicious activity is detected, KYC verification is incomplete, or bonus rollover requirements have not been met. In such cases, our team will contact you through your registered communication channel to clarify the next steps.

05 Bonuses, Promotions and Loyalty Programme

Pg168 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and specific rules stated in their respective promotional terms. It is your responsibility to read and understand the conditions of each bonus before accepting it.

General pg168 bonus rules:

• Every bonus comes with a rollover (turnover) requirement that must be met before a withdrawal can be processed. The rollover rate will be clearly stated in the promotion terms.
• Bonuses are valid for one account per individual, per household, per IP address, and per device. Attempting to claim the same bonus through multiple accounts is considered fraud.
• Pg168 reserves the right to void any bonus obtained through fraudulent means or in violation of promotional terms without prior notice.
• The bonus validity period is as stated in the promotion terms — bonuses not used within the specified period will expire automatically.
• Some games may be excluded from contributing to bonus rollover requirements. The list of eligible games will be specified in the relevant promotion terms.
• Pg168 reserves the right to modify, suspend, or terminate any promotion at any time.

The pg168 VIP Program offers exclusive benefits including higher withdrawal limits, personalised bonuses, access to special promotions, and a dedicated account manager. VIP eligibility is determined based on your gaming activity and remains entirely at pg168's discretion.

06 Gaming and Betting Rules

All games available on the pg168 platform — including slots, live casino, sports betting, and table games — are operated in accordance with the rules set by their respective game providers. pg168 ensures that all games use a random number generator (RNG) that has been certified and independently audited to guarantee fairness.

• The outcome of all games is final and cannot be disputed, except in cases of verifiable technical error.
• In the event of a technical disruption during gameplay, pg168 will settle bets in accordance with the relevant game provider's policy. In some cases, bets may be voided and funds returned to your account.
• Pg168 reserves the right to void bets placed during system outages, odds display errors, or other technical situations that affect the integrity of the game.
• The use of automated software or tools (bots) to play is strictly prohibited and constitutes a serious violation of these Terms.
• Deliberate betting strategies designed to exploit system vulnerabilities — including odds arbitrage and hedging that conflicts with bonus terms — are strictly prohibited.

For more information on specific game rules, please visit the Game Lobby, Casino, Slots, or Sports our respective detailed guides.

07 Prohibited Conduct and Fraudulent Activity

Pg168 enforces a zero-tolerance policy against any form of fraud, manipulation, or behaviour that compromises the integrity of the platform. The following actions are strictly prohibited and may result in immediate account termination:

• Registering or using multiple accounts for any purpose, including to obtain additional bonuses.
• Using false, borrowed, or stolen information during registration or the KYC verification process.
• Using a credit card, bank account, or payment method that does not belong to you.
• Attempting to hack, breach, or disrupt the pg168 security system.
• Using third-party software, bots, or automated tools to gain an advantage in games.
• Collusion or alliances between players to manipulate game outcomes (particularly in poker or table games).
• Money laundering or any illegal financial activity using the pg168 platform.
• Threatening, harassing, or abusing pg168 support staff.

08 Security, Privacy and Data Protection

Pg168 takes the protection of your personal data very seriously. All information you provide to us is safeguarded in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international security standards.

Our platform uses 256-bit SSL encryption for all data communications, optional two-factor authentication (2FA) for added security, and 24-hour monitoring to detect any suspicious activity on your account.

• Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your consent.
• Pg168 may share certain information with legal authorities if required by law or court order.
• You have the right to request a copy of the personal data we hold about you, as well as to request corrections to any inaccurate information.
• Financial transaction data is retained for the period required by applicable legal and AML (Anti-Money Laundering) compliance obligations.

For detailed information on how we collect, use, and protect your data, please read our PG168 Privacy Policy our complete.

09 Liability Limits and Disclaimer

Pg168 provides this platform on an "as is" basis and makes no guarantee that the platform will be free from disruptions, errors, or viruses. While we make every effort to ensure smooth operation, technical interruptions may occur from time to time.

• Pg168 is not liable for any losses arising from technical disruptions, internet failures, or factors beyond our control.
• We are not responsible for any betting or gaming decisions you make on our platform — all wagering decisions are made at your own risk.
• Pg168's maximum liability to you under any circumstances is limited to the amount of your account balance at the time of the relevant incident.
• Pg168 does not guarantee any specific winnings or returns from any game or betting activity on our platform.

10 Account Termination and Suspension

Either you or pg168 may terminate an account at any time, subject to the following conditions:

Termination by member: You may request account closure at any time by contacting our support team. Prior to closure, all active bonus rollover requirements must be fulfilled, and any eligible account balance will be processed for withdrawal in the usual manner.

Termination or suspension by pg168: We reserve the right to suspend or close your account without prior notice if:

• There has been a violation of any part of these Terms.
• You have engaged in fraudulent activity, manipulation, or suspicious behaviour.
• KYC verification could not be completed within the stipulated period.
• There is a directive from legal authorities to do so.
• You are in a jurisdiction where use of PG168 services is prohibited.

If your account is terminated due to fraud or a breach of these Terms, PG168 reserves the right to forfeit all funds in the account without compensation or notice.

11 Amendments to Terms and Applicable Law

Pg168 reserves the right to update or modify these Terms at any time. Any material changes will be communicated to members via in-platform notifications or registered email. The latest update date will always be displayed at the top of this page.

Continued use of the pg168 platform after any changes take effect means you accept the updated Terms. If you disagree with the changes, you have the right to close your account before they come into effect.

These Terms are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties before any legal action is taken.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the PG168 support team is available at any time via live chat in our app or platform.

For issues related to data privacy or requests to access personal information, you may contact our compliance team directly via our official email:

For enquiries related to responsible gaming or if you need help managing your gaming habits, please visit our Responsible Gaming our comprehensive information and resources.

You can also find answers to common questions on the FAQ our regularly updated based on member feedback.