Pg168 is committed to protecting the privacy and data security of every member. This page explains in detail how we collect, use, store, and protect your information.
Bank-level encryption for all transmitted data
Complying with Malaysia's Personal Data Protection Act
Your data is never sold to any third party
Identity verification fully protected
Security systems active at all times
You have full rights over your personal data
Welcome to the pg168 Privacy Policy. This document explains in detail our commitment to protecting the privacy and personal data security of every member using the pg168 platform, including the official website at pg168.ng, mobile app, and all related services we offer.
Pg168 takes this responsibility very seriously. Your trust is our most valuable asset, and we will never misuse the information you provide to us. This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international standards for user data protection in the online gaming industry.
This Privacy Policy applies to all users of the pg168 platform, including website visitors, prospective members in the registration process, active members, and former members who still have transaction records in our system. By using any part of the pg168 platform, you agree to be bound by the terms set out in this document.
Pg168 only collects information that is genuinely necessary to operate the platform safely, comply with legal requirements, and deliver the best experience to our members. Below are the categories of information we collect:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID / passport number | KYC verification, legal compliance |
| Contact Information | Mobile number, email address, residential address | Account communications, two-factor authentication (2FA) |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing, AML compliance |
| Device & Technical Data | IP address, device type, operating system, web browser | Account security, fraud detection |
| Platform Activity Data | Game records, wagering history, login activity | Account monitoring, service improvement, compliance |
| Cookie Data | Session cookies, preference cookies, browser identifier | User experience, website analytics |
We do not collect sensitive information such as biometric data, health information, or your political or religious affiliations unless specifically required by applicable law.
Every piece of information we collect is used for clear and lawful purposes. pg168 does not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
Key uses of your personal data on the pg168 platform include:
Pg168 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share certain information to ensure the platform operates securely and in compliance with the law:
All third parties handling pg168 member data are required to sign a data confidentiality agreement and adhere to security standards equivalent to those we uphold ourselves.
Protecting your personal data from unauthorized access, loss, or misuse is an absolute priority for pg168. We continuously invest in the latest security infrastructure to keep your data safe at all times.
All communications between your browser and pg168 servers are protected with 256-bit SSL encryption — the same standard used by major financial institutions and banks.
An additional security layer via OTP verification to your mobile number. Enable 2FA in your account settings for maximum protection.
Our active monitoring system detects any suspicious activity on your account at all times and will issue an immediate alert if any unauthorised access is detected.
Your data is stored in high-grade data centres with strict physical access controls, automated backup systems, and comprehensive disaster recovery procedures.
Pg168 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary depending on the type of data and legal requirements:
Once the retention period expires, data will be securely deleted or fully anonymised so that individuals can no longer be identified.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you as a pg168 member have certain rights regarding the personal data we hold. pg168 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
You may request corrections to any inaccurate or outdated information in your account profile at any time.
You may request the deletion of your personal data, subject to mandatory retention requirements under applicable law.
In certain circumstances, you may request that we temporarily stop or restrict the processing of your data.
You may object to the processing of your data for specific purposes such as direct marketing at any time.
You may request your data in a machine-readable format for transfer to another platform if needed.
To submit any request related to the above rights, please contact our compliance team via email at [email protected]. Please include your account number and the type of request clearly. We will verify your identity before processing any request.
Pg168 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain secure login sessions, and understand general usage patterns. The following are the types of cookies we use:
The pg168 platform uses trusted third-party services to ensure smooth, secure operations that meet legal requirements. These include payment gateway providers, KYC verification systems, game providers, and cloud infrastructure.
Each of these third-party providers has their own privacy policy, and pg168 is not directly responsible for their privacy practices. However, we only work with providers that maintain high data security standards and have signed a data protection agreement with us.
Please note that if the pg168 platform contains links to external websites (where applicable), we do not control the content or privacy practices of those sites. You are advised to read the privacy policy of each website you visit separately.
Pg168 is an online gaming platform that exclusively for adult users aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If you believe a child or minor has registered an account on our platform, please contact our support team immediately. We will take prompt action to investigate and close the account if confirmed, and delete all related data in accordance with our established procedures.
Parents and guardians are also encouraged to use appropriate parental control software to prevent minors from accessing online gaming platforms.
Pg168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements to the platform's security systems. We are committed to informing members of any material changes made.
When significant amendments are made, we will:
Your continued use of the pg168 platform after any amendments take effect will be considered your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account and stop using our services. Please contact our support team if you need assistance with this process.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. We encourage you to contact us directly before filing any complaint with the relevant authorities.
For general enquiries related to accounts, transactions, and platform usage.
For official complaints related to privacy, data access requests, or PDPA compliance issues.
For more information about your rights under Malaysia's PDPA, you may also refer to the Malaysia Department of Personal Data Protection (JPDP) operating under the Ministry of Communications and Digital.
More than just a privacy policy — pg168 builds trust through real action across every aspect of our platform's operations.
Pg168 operates in compliance with Malaysia's Personal Data Protection Act 2010, ensuring all data collection and management processes meet local legal standards.
Our security infrastructure uses the same 256-bit SSL encryption protocol used by major Malaysian banks to protect their customers' financial data.
Pg168 has an internal compliance and data security team that monitors platform operations 24 hours a day to ensure member privacy is always maintained.
We are transparent about how your data is used and do not hide any practices behind complex legal language. Our policy is written in plain, easy-to-understand terms.
Pg168 systems and infrastructure undergo regular independent security audits by qualified third parties to identify and address any potential vulnerabilities.
Our support team communicates in Bahasa Malaysia and is ready to help you understand your privacy rights and answer any related queries at any time.
Register a pg168 account today and enjoy a safe, fair, and enjoyable online gaming experience. Your data is fully protected with 256-bit SSL encryption and a transparent privacy policy.